ISBN: 9781856423939

Size: 234 x 156

Format: paperback

Pages: 200

Publication Date: Jan 2010

Synopsis
Nurses, particularly practice nurses, are taking on more and more responsibility within the practice, and in many cases this involves the nurse seeing the patient for the first time and managing long-term or chronic conditions. It is well known that good communication is essential for effective consultations and successful patient outcome. Patients who are satisfied with their healthcare provider are more likely to comply with treatment. This book takes the nurse through each stage of the consultation process, offering communication advice and tips along the way on how to make the most of the nurse-patient interaction. Scope and contents: Communication skills How to consult in the practice and other settings Taking a medical history Dealing with difficult patients Children and patients with special needs Author information: Marilyn Edwards is Advanced Nurse Practitioner, Bilbrook, Staffordshire